5.5 KiB
| 4150 W 111th CIR Westminster, CO 80031 USA |
Eric W Phillips |
eric@ewpt3ch.dev linkedin.com/in/ewpt3ch/ 3034351478 |
Eric W Phillips
4150 W 111th Circle, Westminster, CO 80031
303-435-1478 | eric@ewpt3ch.dev | linkedin.com/in/ewpt3ch/
Professional Summary
Results-driven IT professional with extensive experience in systems administration, mobile device management, and end-user support. Proven track record of managing infrastructure deployments, providing technical training, and maintaining business-critical systems. Excel at troubleshooting complex issues and implementing solutions that minimize downtime and maximize productivity.
Work Experience
| IT, Data Analyst, Driver Trainer Management Team |
JBL Logistics INC Broomfield, CO, USA |
Sep 2019 - Nov 2025 |
IT, Data Analyst, Driver Trainer | Management Team
JBL Logistics INC | Broomfield, CO
September 2019 - November 2025
Transportation company servicing FedEx Ground Contract
IT Operations & Support:
- Managed Mobile Device Management (MDM) system for company-wide iPad deployment, including device enrollment, configuration, and ongoing maintenance.
- Provided comprehensive technical support for iPad fleet and FedEx-facing business systems to ensure operational continuity.
- Trained employees on business software, hardware usage, and system troubleshooting procedures.
- Maintained and supported Excel-based business applications for payroll and contract management.
- Served as primary IT contact for hardware issues, software problems, and system access requests.
| Owner | P R Delivery INC Broomfield, CO, USA |
2016 - 2019 |
Owner
P R Delivery INC | Broomfield, CO
2016 - 2019
Transportation company servicing FedEx Ground Contract
Infrastructure & Systems Management:
- Orchestrated complete technology infrastructure deployment including MDM system implementation, device provisioning, software licensing, and end-user training within 2-week deadline.
- Managed vendor relationships for software licensing and technical services.
- Implemented and maintained business systems supporting daily operations for 12 employees.
- Provided Tier 1-3 technical support for all business systems and mobile devices.
- Created and maintained technical documentation and standard operating procedures.
| Owner | My Small Business Company, INC Westminster, CO, USA |
2002 - 2016 |
Owner
My Small Business Company, INC | Westminster, CO
2002 - 2016
Transportation company servicing FedEx Ground Contract
Systems Administration:
- Administered business systems including payroll, financial tracking, and operational tools.
- Implemented and maintained Google Sheets-based applications for business operations.
- Developed and delivered technical training programs meeting Department of Transportation (DOT) compliance requirements.
- Provided ongoing technical support and system maintenance for growing team.
Certifications
CompTIA A+ Certifications, 2026 - Current
Education
2021: Certificate of Higher Education in Data Analysis; Open University (Milton Keynes, United Kingdom)
Technical Skills
Systems Administration: Linux system administration, Docker containerization, MDM (Mobile Device Management)
End-User Support: Technical troubleshooting, user training, documentation, help desk operations
Software & Tools: MS Office Suite, Excel (advanced), Python scripting, Git
Infrastructure: System deployment, software licensing, vendor management
Database & Development: SQL, basic web technologies (HTML, CSS, Flask)
Business Applications: Payroll systems, financial tracking tools, Google Workspace administration