145 lines
5.5 KiB
Markdown
145 lines
5.5 KiB
Markdown
<div id="contact">
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<td style="text-align: left">4150 W 111th CIR<br>Westminster, CO 80031<br>USA</td>
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<td style="text-align: center"><h1 style="margin: 0;">Eric W Phillips</h1></td>
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<td style="text-align: right">eric@ewpt3ch.dev<br>linkedin.com/in/ewpt3ch/<br>3034351478</td>
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</tr>
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</table>
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<h1>Eric W Phillips</h1>
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<p>4150 W 111th Circle, Westminster, CO 80031<br>
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303-435-1478 | eric@ewpt3ch.dev | linkedin.com/in/ewpt3ch/</p>
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</div>
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</div>
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<div id="summary">
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<h3>Professional Summary</h3>
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<p>Results-driven IT professional with extensive experience in systems administration, mobile device management, and end-user support. Proven track record of managing infrastructure deployments, providing technical training, and maintaining business-critical systems. Excel at troubleshooting complex issues and implementing solutions that minimize downtime and maximize productivity.</p>
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</div>
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<div id="experience">
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<h3>Work Experience</h3>
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<div class="job-entry">
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<td>IT, Data Analyst, Driver Trainer<br>Management Team</td>
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<td><b>JBL Logistics INC</b><br>Broomfield, CO, USA</td>
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<td>Sep 2019 - Nov 2025</td>
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</tr>
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</table>
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<h3>IT, Data Analyst, Driver Trainer | Management Team</h3>
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<p><strong>JBL Logistics INC</strong> | Broomfield, CO<br>
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September 2019 - November 2025</p>
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</div>
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<p>Transportation company servicing FedEx Ground Contract</p>
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<p>IT Operations & Support:</p>
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<ul>
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<li>Managed Mobile Device Management (MDM) system for company-wide iPad deployment, including device enrollment, configuration, and ongoing maintenance.</li>
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<li>Provided comprehensive technical support for iPad fleet and FedEx-facing business systems to ensure operational continuity.</li>
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<li>Trained employees on business software, hardware usage, and system troubleshooting procedures.</li>
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<li>Maintained and supported Excel-based business applications for payroll and contract management.</li>
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<li>Served as primary IT contact for hardware issues, software problems, and system access requests.</li>
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</ul>
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</div>
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<div class="job-entry">
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<table id="experience-table" class="web-only">
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<td>Owner</td>
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<td><b>P R Delivery INC</b><br>Broomfield, CO, USA</td>
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<td>2016 - 2019</td>
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</tr>
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</table>
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<h3>Owner</h3>
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<p><strong>P R Delivery INC</strong> | Broomfield, CO<br>
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2016 - 2019</p>
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</div>
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<p>Transportation company servicing FedEx Ground Contract</p>
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<p>Infrastructure & Systems Management:</p>
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<ul>
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<li>Orchestrated complete technology infrastructure deployment including MDM system implementation, device provisioning, software licensing, and end-user training within 2-week deadline.</li>
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<li>Managed vendor relationships for software licensing and technical services.</li>
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<li>Implemented and maintained business systems supporting daily operations for 12 employees.</li>
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<li>Provided Tier 1-3 technical support for all business systems and mobile devices.</li>
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<li>Created and maintained technical documentation and standard operating procedures.</li>
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</ul>
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</div>
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<div class="job-entry">
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<table id="experience-table" class="web-only">
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<td>Owner</td>
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<td><b>My Small Business Company, INC</b><br>Westminster, CO, USA</td>
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<td>2002 - 2016</td>
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</tr>
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</table>
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<div class="ats-only">
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<h3>Owner</h3>
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<p><strong>My Small Business Company, INC</strong> | Westminster, CO<br>
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2002 - 2016</p>
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</div>
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<p>Transportation company servicing FedEx Ground Contract</p>
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<p>Systems Administration:</p>
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<ul>
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<li>Administered business systems including payroll, financial tracking, and operational tools.</li>
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<li>Implemented and maintained Google Sheets-based applications for business operations.</li>
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<li>Developed and delivered technical training programs meeting Department of Transportation (DOT) compliance requirements.</li>
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<li>Provided ongoing technical support and system maintenance for growing team.</li>
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</ul>
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</div>
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</div>
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<div id="certs">
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<h3>Certifications</h3>
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<p>CompTIA A+ Certifications, 2026 - Current</p>
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</div>
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<div id="education">
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<h3>Education</h3>
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<p>2021: <strong>Certificate of Higher Education in Data Analysis</strong>; Open University (Milton Keynes, United Kingdom)</p>
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</div>
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<div id="skills">
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<h3>Technical Skills</h3>
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<p><strong>Systems Administration:</strong> Linux system administration, Docker containerization, MDM (Mobile Device Management)</p>
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<p><strong>End-User Support:</strong> Technical troubleshooting, user training, documentation, help desk operations</p>
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<p><strong>Software & Tools:</strong> MS Office Suite, Excel (advanced), Python scripting, Git</p>
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<p><strong>Infrastructure:</strong> System deployment, software licensing, vendor management</p>
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<p><strong>Database & Development:</strong> SQL, basic web technologies (HTML, CSS, Flask)</p>
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<p><strong>Business Applications:</strong> Payroll systems, financial tracking tools, Google Workspace administration</p>
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</div>
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