2.9 KiB
Eric W Phillips
| 4150 W 111th CIR | eric@ewpt3ch.dev |
| Westminter, CO 80031 | linkedin.com/in/ewpt3ch/ |
| USA | 3034351478 |
Objective
Use my customer service and technical problem solving skills to support stakeholders in use of the product and it's supporting assets.
Summary
Highly motivated self starter that excels at finding organization in chaos. Used to all aspects of problem solving: defining, subdividing, and implementing solutions. Knows how to be quick at implementing solutions and iterating to find efficiencies.
Experience
JBL Logistics INC 2019 - Nov 2025
Transportation company servicing FedEX Ground Contract
IT, Data Analyst, Driver
Responsibilities included:
- Manage MDM for company iPads, technical support and training for iPads and JBL facing FedEX systems.
- Consult on annual negotiations with FedEX along with upkeep and redesign of Excel negotiation tools.
- Upkeep and redesign of Excel payroll tools.
- Train new employees on business software and business objectives and requirements.
- Do deliveries as required.
P R Delivery INC 2016 - 2019
Tranportation company servicing FedEX Ground Contract
Co-Owner
- After succesfully merging two companies to meet FedEX requirements, negotiated contract rates and grew company from 6 full time employees and $500K annual revenue at time of merger to 12 full time employees and $1.2M annual revenue at time of sale.
- Developed a revenue analysis tool to project income and expenses using python and Google Sheets to aid in negotiating rates with FedEX.
- Navigated company through an unexpected material change in routing method that included a deployment of iPads to all vehicles. The deployment consisted of enrolling devices in MDM, obtaining license to routing software, testing the deployment, and training of staff over a 2 week time frame.
- Sold the company in 2019.
My Small Business Company INC 2002 - 2016
Transportation company servicing a FedEX Ground Contract
Owner
- From my position as a dock worker I successfully obtained a delivery contract and started this company.
- Developed Payroll and financial analysis systems using python and Google Sheets.
- Created training systems that met DOT guidelines.
- I successfully grew the company to 3 full time drivers and then merged it with P R Delivery INC.
Education
- 2021
- Certificate of Higher Education in Data Analysis; Open University (Milton Keynes, United Kingdom)
Skills
Familiar with the need for process and record keeping in the service of customer issues. Knowledgeable in the use of Python, Excel, Minitab, MS Office, SQl to assist in business analysis. Able to use tactical or strategic planning to inform the developement of business processes. Use of Linux, Docker, Flask, Git, HTML, CSS to provide access to analysis results.