IT, Data Analyst, Driver Trainer Management Team

JBL Logistics INC Broomfield, CO, USA

Sep 2019 - Nov 2025

Transportation company servicing FedEx Ground Contract

IT Operations & Support:

• Managed Mobile Device Management (MDM) system for company-wide iPad deployment, including device enrollment, configuration, and ongoing maintenance.
• Provided comprehensive technical support for iPad fleet and FedEx-facing business systems to ensure operational continuity.
• Trained employees on business software, hardware usage, and system troubleshooting procedures.
• Maintained and supported Excel-based business applications for payroll and contract management.
• Served as primary IT contact for hardware issues, software problems, and system access requests.

Owner

P R Delivery INC Broomfield, CO, USA

2016 - 2019

Transportation company servicing FedEx Ground Contract

Infrastructure & Systems Management:

• Orchestrated complete technology infrastructure deployment including MDM system implementation, device provisioning, software licensing, and end-user training within 2-week deadline.
• Managed vendor relationships for software licensing and technical services.
• Implemented and maintained business systems supporting daily operations for 12 employees.
• Provided Tier 1-3 technical support for all business systems and mobile devices.
• Created and maintained technical documentation and standard operating procedures.

Owner

My Small Business Company, INC Westminster, CO, USA

2002 - 2016

Transportation company servicing FedEx Ground Contract

Systems Administration:

• Administered business systems including payroll, financial tracking, and operational tools.
• Implemented and maintained Google Sheets-based applications for business operations.
• Developed and delivered technical training programs meeting Department of Transportation (DOT) compliance requirements.
• Provided ongoing technical support and system maintenance for growing team.